This IT Donut post is one in the eye for the average IT department: “The trouble with geeks”. It looks at the “contempt” in which “IT people” hold users. We’ve all seen and heard it in action, whether as hideously … Continue reading
Tag Archives: it support
Business Matters published an article last week about the perils of ‘matesourcing’ (which nearly 30% of SMEs are doing according to a Management Today article), ie asking friends or family to sort out IT problems. The logic is simple – get … Continue reading